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Source Types Book
TitlePerformance driven CRM :how to make your customer relationship management vision a reality /Stanley A. Brown and Moosha Gulycz .
AuthorBrown, Stanley A.
PublishedOntario :Wiley,c2002.
Call Number658.812 B879P 2002
Locationมหาวิทยาลัยราชภัฏศรีสะเกษ
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Source Types Book
TitleManaging services :using technology to create value /Mark M. Davis, Janelle Heineke .
AuthorDavis, Mark M.
PublishedBoston :McGraw-Hill,2003.
Call Number658 D263M 2003
Locationมหาวิทยาลัยราชภัฏศรีสะเกษ
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